Privacy Policy

1. Introduction

Post Pilot ("we", "our", or "us") operates this website and related services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights.

Business Contact:

• Email: contact@postpiloto2.vercel.app
• Phone: +17856474315
• Address: 11885 Glen Cir, Bridgeville, DE 19933-4490, United States

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected:

• Personal Data: Email address, name, phone number (when provided)
• Usage Data: Browser type, IP address, pages visited, time and date of visits
• Website Analytics: Information about how you interact with our site
• Payment Information: Processed securely through third-party payment processors

3. Use of Data

Post Pilot uses the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To send marketing communications (with your consent)

Legal Bases (GDPR):

• Contract performance for purchased services
• Legitimate interests for service quality, fraud prevention, and analytics
• Consent for optional marketing and non-essential cookies
• Legal obligations for accounting and compliance

4. Security of Data

We use industry-standard administrative, technical, and organizational safeguards to protect your information, including encrypted transport (HTTPS), restricted access controls, and trusted payment processors.

No internet transmission or storage method is 100% secure, but we continuously review our controls to reduce risk.

5. GDPR Compliance

If you are located in the European Union (EU), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring your privacy rights are protected.

Your Rights:

• The right to access your data
• The right to rectify inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

6. CCPA Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). We comply with all CCPA requirements regarding consumer privacy rights.

• Right to know what personal data we collect and how we use it
• Right to request deletion, subject to legal exceptions
• Right to non-discrimination when exercising privacy rights

7. Cookies

We use essential cookies for core functionality and optional cookies for analytics and optimization. You can accept or decline non-essential cookies through our cookie consent banner.

You may also adjust browser settings to block cookies, though some features may be affected.

8. Data Retention

We retain personal data only as long as needed to deliver services, resolve disputes, maintain records, and satisfy legal obligations.

• Service and support records: up to 24 months after the last interaction
• Financial records: retained as required by applicable law
• Marketing consent data: retained until consent is withdrawn

9. Third-Party Processors

We may use trusted third parties for payment processing, analytics, and service operations. These providers process data under their own privacy terms and applicable agreements.

• Vercel Analytics is used to measure site usage and performance trends
• Payment data is processed by PCI-DSS compliant payment processors

10. Third-Party Links

Our website may contain links to other websites that are not operated by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other websites.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@postpiloto2.vercel.app
• Phone: +17856474315
• Address: 11885 Glen Cir, Bridgeville, DE 19933-4490, United States